FAQ

How long does delivery take?

Delivery usually takes 2–5 working days, depending on your location.

 Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery (COD) all over Bangladesh.

How can I place an order?

Simply select your product, add it to cart, and complete the checkout process.

 Is online payment safe?

Yes, all online payments are 100% secure and encrypted.

Can I cancel my order?

Yes, you can cancel your order before it is shipped.

Do you offer product returns?

Yes, returns are accepted within 3 days if the product is unused and in original condition.

 What if I receive a damaged product?

If you receive a damaged or wrong product, please contact us within 24 hours.

Do you provide home delivery?

Yes, we provide home delivery across Bangladesh.

 Are there any delivery charges?

Delivery charges may vary depending on your location and order amount.

 How can I contact customer support?

You can contact us via phone, email, or our website support form.

 Can I change my delivery address?

Yes, you can change the address before the order is shipped.

 Do you offer discounts or offers?

Yes, we regularly offer discounts, sales, and special promotions.

 How do I know my order is confirmed?

You will receive a confirmation message or call after placing the order.

 Can I order without creating an account?

Yes, guest checkout is available on our website. What payment methods do you accept?

We accept Cash on Delivery, Mobile Banking, and Online Payments.